Frequently Asked Questions (FAQs)

How did Dr Pepper get its name?
How long has Dr Pepper been around?
Is Dr Pepper owned by a larger company?
Where is Keurig Dr Pepper located?
Can I get a coupon for Dr Pepper?
Where can I find Dr Pepper brands?
Why can't I find Dr Pepper in my area? Why don't you make Dr Pepper in package sizes I prefer?
How do I read the production code on Dr Pepper?
What is the flavor of Dr Pepper supposed to be?
Does this product come in other flavors?
What is hot Dr Pepper?
What is the shelf life of this product?
Does Dr Pepper contain prune juice?
Does Dr Pepper contain gluten?
Does this product contain sugar?
Is this an aspartame free product?
How much caffeine is in a can of Dr Pepper?
How many calories does this product have?
Is this product kosher?
Having trouble logging into Pepper Perks?
What are the effective dates of this program?
What is the last day to upload my qualifying receipt?
What retailers are running this offer?
Can my qualifying purchase be made over multiple shopping trips?
What are the participating products for this promotion?
What value of Dr Pepper products do I need to buy to qualify for this promotion?
How many times can I qualify for the offer?
Do I have to purchase multiple Dr Pepper products to qualify or does a purchase of one Dr Pepper product count as long as the purchase matches one of the qualifying/participating products for the program?
Where can I find more details about this program?
I have a question about submitting my receipt. Who can I contact?
How do I submit my receipt?
What mobile devices work with this program website?
Does this website only work with certain web browsers?
Why didn't I get all the points for the items I purchased?
Do I have to give any personal information to redeem this offer? If so, what specific information is required?
What happens if I lose my original receipt? Can I use a copied receipt?
Where do I mail my qualifying receipt for this program?
What do I receive for making a qualifying purchase?
Who can I contact regarding the status of my reward?
I did not receive my physical reward?
Can I transfer my balance to someone else?
How long are my points valid for?
How are multiple submissions of the same receipt handled?
How do I upload a receipt?
Can multiple receipts be photographed for redemption at the same time?
How can I take a picture of a long receipt?
What do I do if the program does not recognize my receipt, even if it has never been redeemed before?
How will receipts be validated?
How long is the turn around to get the 'success' or 'failed' message?
What do I enter in the “Select the number of products on your receipt” section?
Why do you deserve it?
I’m not yet at a four-year university. Can I participate?
What are the age requirements to participate?
What should I include in my video?
Videos will be judged on
All videos must
All videos must not
When are the $100,000 winners awarded?
What is the last day I can enter?
Q: How did Dr Pepper get its name?
A: A pharmacist named Charles Alderton created Dr Pepper in 1885. Alderton worked at a drugstore in Waco, Texas, owned by Wade Morrison. Legend has it that Morrison named it "Dr. Pepper" after the father of a young girl he was once in love with.
Q: How long has Dr Pepper been around?
A: Dr Pepper was created in Waco, Texas, in 1885 and, as such, is the oldest major soft drink brand in America.
Q: Is Dr Pepper owned by a larger company?
A: Yes. Dr Pepper is part of Keurig Dr Pepper (KDP), a leading beverage company in North America, with annual revenue in excess of $11 billion and nearly 27,000 employees. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. and Canada. The Company’s portfolio of more than 125 owned, licensed and partner brands is designed to satisfy virtually any consumer need, any time, and includes Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott's®, CORE® and The Original Donut Shop®. Through its powerful sales and distribution network, KDP can deliver its portfolio of hot and cold beverages to nearly every point of purchase for consumers. The Company is committed to sourcing, producing and distributing its beverages responsibly through its Drink Well. Do Good. corporate responsibility platform, including efforts around circular packaging, efficient natural resource use and supply chain sustainability. For more information, visit, www.keurigdrpepper.com.
Q: Where is Keurig Dr Pepper located?
A: Our company has dual headquarters in Frisco, Texas, and Burlington, Massachusetts.
Q: Can I get a coupon for Dr Pepper?
A: Check your local newspaper for Dr Pepper coupons and specials available in your specific area.
Q: Where can I find Dr Pepper brands?
A: Most Dr Pepper brands are available nationwide at major retail outlets. The availability of specific flavors, package types and sizes is determined by the local Dr Pepper bottler in your area. If you are unable to find your favorite Dr Pepper brand in your area, please call the consumer toll-free number (1-888-377-3773) for assistance.
Q: Why can't I find Dr Pepper in my area? Why don't you make Dr Pepper in package sizes I prefer?
A: Making our products available in all flavors and packages nationwide is a high priority for us. However, we license the production of our sodas to local bottlers, and they decide what flavors to produce and package sizes to bottle our products in. If a product or package combination you like is unavailable in your city, please do us a favor and call your local bottler and ask them to produce it. If the bottler produces it, please ask your retailer to carry it. If you need help contacting your local bottler, please send us an email with your ZIP Code, and we'll let you know the bottler for Dr Pepper in your area. Remember, bottlers and retailers will only produce and stock what sells. The more people who call them, the more likely they will add the produce or package size to their lineup.
Q: How do I read the production code on Dr Pepper?
A: The production code format is determined by your local bottler. Please call the Dr Pepper consumer toll-free number (1-888-377-3773) for assistance.
Q: What is the flavor of Dr Pepper supposed to be?
A: Dr Pepper is a unique blend of 23 flavors. The formula for Dr Pepper is proprietary information.
Q: Does this product come in other flavors?
A: Yes, Dr Pepper comes in Diet Dr Pepper, Dr Pepper Zero Sugar, Dr Pepper & Cream Soda, Dr Pepper & Cream Soda Zero Sugar, Dr Pepper Cherry, Dr Pepper Cherry Zero Sugar, Caffeine Free Dr Pepper, Caffeine Free Diet Dr Pepper, Dr Pepper Made with Sugar, Dr Pepper Cherry Vanilla, and other Limited Time Offerings.
Q: What is hot Dr Pepper?
A: Hot Dr Pepper was developed many years ago as a refreshing winter drink. Heat Dr Pepper in a saucepan to 180 degrees, place a thin slice of lemon in the bottom of a coffee mug or insulated cup and pour the heated Dr Pepper over the lemon.
Q: What is the shelf life of this product?
A: Glass & Cans with Sugar or High Fructose Corn Syrup Sweetener Products: 9 months or 39 weeks
Bottles with Sugar or High Fructose Corn Syrup Sweetener Products: 4 months or 16 weeks
Zero Sugar Products: 4 months or 16 weeks
Diet Products: 3 months or 13 weeks
Q: Does Dr Pepper contain prune juice?
A: Dr Pepper is a unique blend of natural and artificial flavors; it does not contain prune juice.
Q: Does Dr Pepper contain gluten?
A: All of our products are considered gluten-free. Note: All products, which contain High Fructose Corn Syrup, may contain trace amounts of corn gluten. According to the Celiac Sprue Association, corn gluten is not harmful to people with Celiac Sprue disease. We encourage consumers with specific questions about Celiac Sprue to contact the Celiac Sprue Association at www.csaceliacs.org.
Q: Does this product contain sugar?
A: Yes, Dr Pepper, Dr Pepper & Cream Soda, Dr Pepper Cherry, Caffeine Free Dr Pepper, Dr Pepper Made with Sugar and Dr Pepper Cherry Vanilla products contain sugar. However, Diet Dr Pepper, Dr Pepper Zero Sugar, Dr Pepper & Cream Soda Zero Sugar, Dr Pepper Cherry Zero Sugar, and Diet Caffeine Free Dr Pepper do not contain sugar.
Q: Is this an aspartame free product?
A: Yes, Dr Pepper, Dr Pepper & Cream Soda, Dr Pepper Cherry, Caffeine Free Dr Pepper, Dr Pepper Made with Sugar, Dr Pepper Cherry Vanilla products do not contain aspartame. However, Diet Dr Pepper and Diet Caffeine Free Dr Pepper products do contain aspartame.
Q: How much caffeine is in a can of Dr Pepper?
A: Information on caffeine content in Dr Pepper brands is as follows:
Regular Dr Pepper= 41 mg of caffeine per 12 fluid ounces
Diet Dr Pepper= 41 mg of caffeine per 12 fluid ounces
Dr Pepper Zero Sugar= 41 mg of caffeine per 12 fluid ounces
Dr Pepper & Cream Soda= 41 mg of caffeine per 12 fluid ounces
Dr Pepper & Cream Soda Zero Sugar= 41 mg of caffeine per 12 fluid ounces
Dr Pepper Cherry= 40 mg of caffeine per 12 fluid ounces
Dr Pepper Cherry Zero Sugar= 40 mg of caffeine per 12 fluid ounces
Caffeine Free Dr Pepper= 0 mg of caffeine per 12 fluid ounces
Diet Caffeine Dr Pepper= 0 mg of caffeine per 12 fluid ounces
Dr Pepper Made with Sugar= 41 mg of caffeine per 12 fluid ounces
Dr Pepper Cherry Vanilla = 40 mg of caffeine per 12 fluid ounces
Q: How many calories does this product have?
A: Calorie content will vary based on package size. Each package will list calorie content in the Nutrition Facts panel. Using a 12 fluid ounce serving, calories are as follows:
Regular Dr Pepper= 150
Diet Dr Pepper= 0
Dr Pepper Zero Sugar= 0
Dr Pepper & Cream Soda= 150
Dr Pepper & Cream Soda Zero Sugar= 0
Dr Pepper Cherry= 160
Dr Pepper Cherry Zero Sugar= 0
Caffeine Free Dr Pepper= 150
Diet Caffeine Dr Pepper= 0
Dr Pepper Made with Sugar= 150
Dr Pepper Cherry Vanilla = 144
Q: Is this product kosher?
A: The concentrates of Dr Pepper are certified Kosher. It is the responsibility of each individual bottler to certify the finished product. Please contact your local bottler to determine if the finished product is certified Kosher. If you need help determining who your local bottler is, send us an email. Please include your ZIP Code so that we can determine who has the production rights in your area.
Q: Having trouble logging into Pepper Perks?
A: If you’ve tried resetting your password without success, please contact [email protected].
Q: What are the effective dates of this program?
A: Please log into your account by visiting my.drpepper.com to get additional details and information. Effective dates for the program can be found in the Program Official Rules located at my.drpepper.com/s/terms.
Q: What is the last day to upload my qualifying receipt?
A: Please log into your account by visiting my.drpepper.com to get additional details and information. Effective dates for the program can be found in the Program Official Rules located at my.drpepper.com/s/terms.
Q: What retailers are running this offer?
A: You can submit receipts from virtually any retailer. In order for receipts to be processed, the receipt must contain a retailer name, date/time, promoted Dr Pepper items along with the cost for each and the total amount spent on that shopping trip.
Q: Can my qualifying purchase be made over multiple shopping trips?
A: Yes. Qualifying purchases can be made in multiple transactions. Please note all receipts must be submitted individually and must show all four corners of each receipt in the image(s).
Q: What are the participating products for this promotion?
A: Click here for a list of participating items.
Q: What value of Dr Pepper products do I need to buy to qualify for this promotion?
A: All receipts showing a qualifying product purchased during the program period can be submitted to earn points! These points can be accumulated over-time, as you continue to submit receipts. Your points can be cashed out to participate in any of the available activities or to receive a reward. Please log into your account on my.drpepper.com to get additional information. Once you’ve logged into your account, please click on the Rewards link. You will be able to view the amount of points required for each activity/reward in the catalogue.
Q: How many times can I qualify for the offer?
A: Please log into your account by visiting my.drpepper.com to get additional information as detailed in the Program Official Rules.
Q: Do I have to purchase multiple Dr Pepper products to qualify or does a purchase of one Dr Pepper product count as long as the purchase matches one of the qualifying/participating products for the program?
A: As long as the participating product requirement is met, you may purchase one or multiple products. Each time you submit proof of your qualifying purchase of promoted Dr Pepper products to the program, you will earn points. When you have accumulated enough points, you will have the opportunity to use your points to redeem for a variety of rewards and/or activities. Each reward and/or activity may cost a different amount of points.
Q: Where can I find more details about this program?
A: To see specific details about this program please log into your account by visiting my.drpepper.com. Additional details can be found in the Program Official Rules.
Q: I have a question about submitting my receipt. Who can I contact?
A: To see specific details about this program please log into your account by visiting my.drpepper.com. Additional details can be found in the Program Official Rules.
Q: How do I submit my receipt?
A:
  • Please visit my.drpepper.com
  • Click Create an account or login with your registered credentials
  • Once registered or logged in, click “Submit Receipt” and follow on screen instructions to upload your receipt.
Q: What mobile devices work with this program website?
A: Nearly any mobile device works, provided that the mobile device is equipped with a digital camera and you can connect to the Internet.
Q: Does this website only work with certain web browsers?
A: This website requires a modern Web browser such as Chrome, Safari or Firefox. If you are not sure of the version of your browser, select Help in the menu bar of your browser and choose About.
Q: Why didn't I get all the points for the items I purchased?
A: Points are awarded based on the type and quantity of Participating Product purchased. If you have any questions regarding points for the Participating Products you purchased please contact [email protected].
Q: Do I have to give any personal information to redeem this offer? If so, what specific information is required?
A: You will be required to provide all or some of the following information: Your Name, Address, Phone Number, City, State, Zip Code, Email Address, Birth Month and Birth Year. Please note only one account per household is permitted.
Q: What happens if I lose my original receipt? Can I use a copied receipt?
A: No, copies or facsimiles will NOT be accepted.
Q: Where do I mail my qualifying receipt for this program?
A: All receipts must be submitted digitally and uploaded through the promotion website. Please follow the below steps to upload a receipt:
  1. Create an account or login into your account at my.drpepper.com by using any internet enabled device (such as mobile or desktop)
  2. Click the "SUBMIT RECEIPT" button/link
  3. Select the total # of participating products on your receipt
  4. Click the "SUBMIT YOUR IMAGE" button
Q: What do I receive for making a qualifying purchase?
A: Each time you submit proof of your qualifying purchase of promoted Dr Pepper products to the program, you will earn points. When you have accumulated enough points, you will have the opportunity to use your points to redeem for a variety of rewards and/or activities. Each reward and/or activity may cost a different amount of points.
Q: Who can I contact regarding the status of my reward?
A: You will receive an email with the status of your reward. Additionally, the status of your reward will also be posted in your rewards.drpepper.com Loyalty Account in the “Points Balance” Section. If you have any questions, you can email [email protected].
Q: I did not receive my physical reward?
A: Please allow 4-6 weeks from the date you claimed your reward to receive it in the mail. If it has been longer than 4-6 weeks, you may contact [email protected] with your inquiry, using the email address tied to your account.
Q: Can I transfer my balance to someone else?
A: Points are non transferable.
Q: How long are my points valid for?
A: The Pepper Perks Program will be running Promotions from time to time, allowing you to participate and earn Points. You will have the opportunity to use your points to redeem for a variety of rewards and/or activities available in the current Promotion. Any unused Points in your Pepper Perks account after the conclusion of a Promotion will be rolled over for use in future Pepper Perks promotions.
Q: How are multiple submissions of the same receipt handled?
A: Multiple submissions of the same receipt will not be accepted, but you can submit multiple, unique receipts from any store. If multiple submissions of the same receipt are sent in for validation, you will receive a reply message indicating that the receipt is not valid for points since it has already been validated.
Q: How do I upload a receipt?
A: Please follow the below steps to upload a receipt:
  1. Create an account or login into your account at my.drpepper.com by using any internet enabled device (such as mobile or desktop)
  2. Click the "SUBMIT RECEIPT" button/link
  3. Select the total # of participating products on your receipt
  4. Click the "SUBMIT YOUR IMAGE" button
Q: Can multiple receipts be photographed for redemption at the same time?
A: No, each submission can only contain one receipt.
Q: How can I take a picture of a long receipt?
A: If your receipt is too long, you may submit a picture of the receipt folded ensuring that it shows the Required Information, which is: retailer name, date of purchase, time of purchase, receipt total and at least one participating product/upc code.
Q: What do I do if the program does not recognize my receipt, even if it has never been redeemed before?
A: If the program does not recognize your receipt as an eligible receipt, you will receive a reply containing the specific explanation why it could not be approved (and when applicable, how to rectify this). If you feel this is in error or have further questions, you may contact us at [email protected].
Q: How will receipts be validated?
A: A system will capture and digitize your receipt to validate that you have purchased participating Dr Pepper products towards the purchase threshold.
Q: How long is the turn around to get the 'success' or 'failed' message?
A: Receipts are processed very quickly, but it may take up to 24 hours for your receipt to be processed. Once your receipt has been processed you will receive a notification via email as to the status of your receipt.
Q: What do I enter in the “Select the number of products on your receipt” section?
A: When you click on "Submit Receipt", you will need to enter the total number of participating items purchased on the one receipt that you are about to submit. Please only submit the number of items on one receipt at a time.
Q: Why do you deserve it?
A: You tell us. Do you want to come up with an epic way to save the turtles? Did you spend your childhood collecting cans to pay for college? Are you an aspiring musician looking to share your talent with the world? Show us how you’ll use the tuition funds to achieve your dreams.
Q: I’m not yet at a four-year university. Can I participate?
A: Yes, all 18 - 24 year olds may participate. If you win tuition money, when you enroll in an accredited two- or four-year college or school, the funds will be administered directly to your school.
Q: What are the age requirements to participate?
A: Participants must be between the ages of 18 and 24 by 10/29//21.
Q: What should I include in my video?
A: Creatively show us why you deserve tuition. Tell us how this would help you pursue your academic and professional goals. Get creative and show us what you got. Have fun. Be passionate. Be you.
Q: Videos will be judged on
A:
  • How you plan on using the tuition prize to achieve your dream. Making it rain $100k in your dorm is cool and all, but show us how this will help you in the long run.
  • How much you need this money. You’re making a TikTok for tuition, show us why you need it.
  • A Dr Pepper cameo in your TikTok. You don’t have to have a Dr Pepper in your video, but it wouldn’t hurt if you did.
  • Overall quality and creativity. Up to $100k is on the line, give it all you got, fam.
Q: All videos must
A:
  • Be posted publicly through TikTok. We’re not checking other apps for submissions.
  • Use hashtag #IDeserveTuition and “Sweet Tuition” the official challenge sound.
  • Be your original creation. Your profs don’t like plagiarism and neither do we.
  • Be suitable for publication. We want to share your winning video with the world meaning your grandma/aunt/dad/etc. will probably see this. Make them proud.
  • Be submitted in English. It’s cool if you speak another language, but our judges don’t, so make sure they understand what you’re saying.
Q: All videos must not
A:
  • Have won previous awards
  • Have been previously published
  • Infringe on any third-party rights
  • Must not violate TikTok’s content and community guidelines.
    See Official Rules for details.
Q: When are the $100,000 winners awarded?
A: Finalists selected to compete to win up to $100,000 in tuition will compete for tuition dollars at the following games:
  • PAC-12 Championship – December 6, 2021
  • ACC Championship – December 7, 2021
  • Big Ten Championship – December 7, 2021
  • SEC Championship Game – December 7, 2021
  • Big 12 Championship Game – December 7, 2021
Five (5) $100,000 Tuition Prizes (one per Grand Prize Game)
Five (5) $25,000 Runner-Up Prizes (one per Grand Prize Game)
One (1) $23,000 Celebrity-awarded Prize
Nine (9) $23,000 Celebrity-awarded Prize
Two (2) $23,000 Celebrity-awarded Prize
Q: What is the last day I can enter?
A: Contestants ages 18-24* must submit their video by October 13, 2021, at 11:59 p.m. PT (Thursday).

* Must be 18-24 by 10/29/21

See Official Rules for full guidelines and additional details.
Since 2008, Dr Pepper has awarded over $12,000,000 in tuition to help students reach their biggest goals.

Finalists get a chance to compete to win up to $100,000 in tuition during the College Football Conference Championship games.